At Mainscourt Electrical we understand that from time to time you may not be entirely happy with the items that you have received. We have a simple returns policy. We will accept returns in the following events where:
Goods are no longer required
The goods must be in its original packaging and in a re-saleable condition. They must be returned within 28 days of dispatch.
If returned within the manufacturer's warranty period. The product will be subject to inspection upon return to our store. A replacement product may be sent to you or we will issue you with a full refund. This decision is solely at the discretion of Mainscourt Electrical.
Incorrect goods supplied
If we are notified within 3 days of you receiving the goods and the goods are returned to us within 28 days of dispatch
Goods damaged in transit
We must be notified within 3 days of you receiving the goods
How do I return a product?
Return the goods in original packaging.
Send the goods to our Returns address:
This does not affect your statutory rights